Workshop 3 recap

What Fuels a Heartist?Discover Your Superpowers with DISC D3

GROWThursday 15 October 202690 minutes

Presented by

  • Anna RybakAnna RybakSenior Behavioral Consultant · EFFECTIVENESS
  • Bartosz OlejniczakBartosz OlejniczakBusiness Consultant & Trainer · EFFECTIVENESS
  • Anna W. PavoneAnna W. PavoneDirector of People & Culture · Poland, Baltics, Ukraine & TRIBE ENA
01

The 30-second version

DISC shows how we behave. D3 goes deeper: our preferred team roles, the values behind our decisions, and what gives us energy. Live polls showed our group’s profile: mostly Steady, strong Analysers, guided by fairness, and motivated by learning and results. Know your strength, and know when it becomes too much.

The main messageBehaviour is only the tip of the iceberg. Two people can act the same way for very different reasons. Understand yourself first, then your team.

Our community’s D3 profile

Main style
Steady (52%), then Compliant
Team role
Analyser (77%), then Executor
How we decide
Justice, then Loyalty
Motivators
Knowledge, then Economy
Under stress
We slow down and ask others
03

Six things to remember

  1. There are four DISC styles: Dominance, Influence, Steadiness and Compliance. We all have a mix of them.
  2. Under stress, our group slows down to ask others and collect information. Tell your managers what you need, for example “give me two hours”.
  3. 77% of us are Analysers. We are good at quality and at finding problems.
  4. Most of us decide with Justice: we look for a fair solution that works for everyone.
  5. Our top motivators are Knowledge and Economy (learning and reaching goals).
  6. Write your own sentence: “I do X so that Y. When I do it too much, Z.”
04

What happened in the session

8 short parts, in order. Swipe to see them all, and tap one to go there:

  1. 1. Did you read your report?
  2. 2. Part 1: Behaviour, the four DISC styles
  3. 3. Under stress
  4. 4. Part 2: Team roles
  5. 5. Part 3: Values, how we decide
  6. 6. Part 4: Motivators, what gives you energy
  7. 7. Your superpower and your shadow
  8. 8. How to use it in your hotel
1

Part 1 of 8

Did you read your report?

Everyone did the D3 test before the event, but few read the whole 30-page report. Bartek and Anna explained it like a game, with live polls on phones. The group won the quiz and a book about the method.

2

Part 2 of 8

Part 1: Behaviour, the four DISC styles

DISC has four styles. D: fast and direct (“Trust me”). I: energetic and social (“Like me”). S: calm and loyal (“Assure me”). C: careful and precise (“Inform me”). We all have a mix of them.

Our group: 52% are mainly Steady, then Compliant.

3

Part 3 of 8

Under stress

Each style fears something: D fears losing control, I fears rejection, S fears sudden change, C fears mistakes. Under stress, our group slows down to ask others and collect information.

Tip: when a GM wants an answer now, say what you need, for example “two hours”.

4

Part 4 of 8

Part 2: Team roles

D3 has five team roles: Theorist, Strategist, Analyser, Manager and Executor. They are preferences, not skills. 77% of our group are Analysers: we are good at quality and at finding problems.

5

Part 5 of 8

Part 3: Values, how we decide

Four values guide our decisions: Loyalty, Equivalence, Personal freedom and Justice. Most of our group decide with Justice: they look for a fair, win-win solution. You notice your values most when a decision frustrates you.

6

Part 6 of 8

Part 4: Motivators, what gives you energy

Six motivators give us energy: purpose, helping others, power, results, creativity and learning. Our group is driven by Knowledge first, then Economy (reaching goals).

Two people can act the same way for very different reasons. Bartek’s own profile showed it.

7

Part 7 of 8

Your superpower and your shadow

Your superpower is what you do and why you do it. Do it too much and it becomes your shadow. One example from the room: “I organise everything well. When I do it too much, I become too controlling.”

8

Part 8 of 8

How to use it in your hotel

D3 helps with recruitment, onboarding, team building and coaching leaders. Anna W. Pavone’s P&C team did the test, personal sessions and a team workshop. Now they understand each other better and share projects by profile.

To finish, everyone named one team they would like to run D3 with in the next 90 days.

05

The whole workshop on one page

What Fuels aHeartist?1DISC stylesD: fast, directI: energy, peopleS: calm, loyalC: careful, preciseOur group: 52% Steady2Under stressD: losing controlI: being rejectedS: sudden changeC: making mistakesWe slow down3Team rolesTheorist · StrategistAnalyser · Manager · ExecutorOur group: 77% AnalysersPreference, not skill4ValuesLoyalty · EquivalenceFreedom · JusticeOur group: Justice firstSeen when frustrated5MotivatorsPurpose · Social · PowerEconomy · Artistic · KnowledgeOur group: KnowledgeSame action, other reason6Use it at workSuperpower and shadowHiring and onboardingManagement teamsOne team in 90 days

What Fuels a Heartist?

  1. 1DISC styles

    • D: fast, direct
    • I: energy, people
    • S: calm, loyal
    • C: careful, precise
    • Our group: 52% Steady
  2. 2Under stress

    • D: losing control
    • I: being rejected
    • S: sudden change
    • C: making mistakes
    • We slow down
  3. 3Team roles

    • Theorist · Strategist
    • Analyser · Manager · Executor
    • Our group: 77% Analysers
    • Preference, not skill
  4. 4Values

    • Loyalty · Equivalence
    • Freedom · Justice
    • Our group: Justice first
    • Seen when frustrated
  5. 5Motivators

    • Purpose · Social · Power
    • Economy · Artistic · Knowledge
    • Our group: Knowledge
    • Same action, other reason
  6. 6Use it at work

    • Superpower and shadow
    • Hiring and onboarding
    • Management teams
    • One team in 90 days
06

Tools you can use

DISC

D, I, S, C: four ways we behave. Check your normal graph and your stress graph.

Team roles

Theorist, Strategist, Analyser, Manager, Executor. Preferences, not skills.

Values

Loyalty, Equivalence, Personal freedom, Justice: how we decide.

Motivators

Inner awareness, Social, Power, Economy, Artistic, Knowledge: what gives us energy.

Superpower sentence

“I do ___ so that ___. When I do it too much, ___.”

07

Best quotes

“We have a mix of all of those styles within us.”
Bartosz Olejniczak
“This model describes how we behave. It doesn’t describe why we behave this way.”
Bartosz Olejniczak
“When we turn the volume up too high, this superpower can become our shadow.”
Bartosz Olejniczak
“We need to understand ourselves before we can read the room and work with our teams.”
Anna W. Pavone
08

Questions & answers

QHow did the P&C team use D3?

AIn two steps. First, each person did the test and had a personal session (60 to 90 minutes, online or face to face). Then the team had a workshop together, one or two days depending on size.

QWho is it for in my hotel?

APeople who want to grow, management teams, and departments that often clash. There is a cost, so prepare a business case. Workshop 7 explains how.

09

Try this at your hotel

  • Read your D3 report again, part by part.
  • Compare your two graphs and tell your GM what you need under stress.
  • Write your superpower sentence and share it with a colleague.
  • Choose one team to run D3 with in the next 90 days.
  • Before you reward or train someone, ask what motivates them.

We wrote this recap from the session recording and checked it against the presenters’ slides.

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